PLATFORM · OPERATIONS · PRIMITIVE 10

Docket

Case management. One case, one record.

WHAT IT DOES

Docket is the platform's case management primitive. Each case carries its routing history, assigned operators, Compact references, and lifecycle state.

Docket is the working surface for case workers across the initiatives.

Docket states are auditable and reportable through Brief.

HOW IT INTEGRATES

Routing · Cases enter Docket through Routing.
Roster · Docket pulls operators from Roster.
Brief · Brief reports on Docket throughput.

HOW PARTNERS WORK WITH THIS PRIMITIVE

Docket is partner-facing for case workers and case supervisors.

DEPLOYMENT STATUS

DOCUMENTATION: Not yet published

DEVELOPER DOCUMENTATION

Documentation for Docket is not yet published. Contact Build Together with integration questions.

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